Ledger.com/Start Guide – Complete Word Walkthrough

Table of Contents

1. Introduction to Ledger.com/Start
2. Why Use a Hardware Wallet?
3. Getting Started with Ledger
4. What You Need Before Visiting Ledger.com/Start
5. Step-by-Step Setup Process
6. Installing Ledger Live
7. Setting Up Your Ledger Device
8. Creating and Managing a PIN
9. Writing Down the Recovery Phrase
10. Verifying Device Authenticity
11. Using Ledger Live for Wallet Management
12. Installing Crypto Apps via Ledger Live
13. Sending and Receiving Crypto
14. Adding Accounts to Ledger Live
15. Best Security Practices
16. Backing Up and Restoring Ledger
17. Troubleshooting and Common Issues
18. Firmware and App Updates
19. Customer Support and Community
20. Final Thoughts

1. Introduction to Ledger.com/Start

Ledger.com/Start is the official onboarding hub provided by Ledger, designed to help users safely set up their Ledger hardware wallet and manage digital assets through the Ledger Live application. It’s the first and most important step for anyone new to Ledger hardware wallets like Ledger Nano S Plus, Ledger Nano X, or Ledger Stax.

2. Why Use a Hardware Wallet?

A hardware wallet like Ledger provides cold storage—your private keys are stored offline, drastically minimizing the risk of hacks or malware. Ledger wallets offer:

• Military-grade security
• Offline storage
• Compatibility with hundreds of cryptocurrencies
• Integration with decentralized apps (dApps)

3. Getting Started with Ledger

Once you purchase a Ledger device, the first step is visiting Ledger.com/Start. This is where you'll begin setting up your device, installing Ledger Live, and learning essential security practices.

Ledger.com/Start ensures:

• Authentic setup instructions
• Device authenticity check
• Secure download of the Ledger Live app

NEVER use third-party websites for setup—only trust the official site.

4. What You Need Before Visiting Ledger.com/Start

Before you begin, make sure you have:

• Your Ledger hardware wallet (Nano X, Nano S Plus, or Stax)
• A USB cable (included with device)
• A computer (Mac, Windows, or Linux)
• Internet access
• Pen and the Recovery Sheet (comes with the device)

Avoid setting up your device in public areas or over unsecured networks.

5. Step-by-Step Setup Process

Step 1: Go to https://www.ledger.com/start

This ensures you're on the official website. Look for “https://” and a secure padlock icon in your browser.

Step 2: Choose Your Device

Select your model (Nano X, Nano S Plus, or Stax) to view the correct setup instructions.

Step 3: Download Ledger Live

Follow the instructions to securely download Ledger Live, the companion app for managing your crypto.

6. Installing Ledger Live

Ledger Live is a powerful desktop and mobile application used to:

• Set up your device
• Manage assets
• Install crypto apps
• Send and receive funds
• Check portfolio balance

How to Install Ledger Live:

• Click "Download Ledger Live"
• Choose your OS (Windows/macOS/Linux)
• Install the application
• Launch Ledger Live and click “Get Started”

7. Setting Up Your Ledger Device

Once you’ve installed Ledger Live:

• Choose "Set up a new device"
• Power on your Ledger wallet
• Follow on-device instructions
• Choose a 4- to 8-digit PIN code

8. Creating and Managing a PIN

During setup, the Ledger device will prompt you to:

• Create a PIN
• Confirm it
• Use it to access your device

Tips for a strong PIN:

• Avoid easy-to-guess numbers (like 1234)
• Use random combinations
• Write it down and store it securely

9. Writing Down the Recovery Phrase

Your device will now generate a 24-word recovery phrase. This is your master key.

Steps:

1. Write each word down in order on the recovery sheet.
2. Verify all 24 words when prompted.
3. Store your sheet in a safe, offline location.

10. Verifying Device Authenticity

Ledger Live includes a built-in tool to verify the authenticity of your device:

• Go to Ledger Live > Manager
• Connect your device
• Wait for automatic verification

If the device fails this step, contact Ledger support immediately.

11. Using Ledger Live for Wallet Management

After verifying your device, Ledger Live becomes your control panel.

You can:

• Add cryptocurrency accounts (e.g., Bitcoin, Ethereum)
• View balances
• Receive/sent crypto
• Install or uninstall apps
• Track your portfolio in real-time

12. Installing Crypto Apps via Ledger Live

To manage crypto assets, you need to install the corresponding app on your Ledger device:

1. Open Ledger Live > Manager tab
2. Search for the asset (e.g., Bitcoin)
3. Click "Install"
4. Approve the installation on your device

Each asset (Bitcoin, Ethereum, etc.) has its own app.

13. Sending and Receiving Crypto

Receiving Crypto:

• Open Ledger Live
• Click "Receive"
• Select the account
• Connect your device
• Verify and copy the address
• Share it only with trusted senders

Sending Crypto:

• Click "Send"
• Enter the recipient's address and amount
• Confirm the transaction on your device

All transactions require confirmation via the Ledger device for security.

14. Adding Accounts to Ledger Live

Each account corresponds to a crypto asset.

Steps:

• Open Ledger Live
• Click “Accounts” > “Add Account”
• Choose the crypto
• Connect your device to verify
• Name your account (optional)

This step helps organize your portfolio.

15. Best Security Practices

To keep your crypto safe:

• Never share your recovery phrase
• Keep your Ledger device offline when not in use
• Store your recovery sheet in a fireproof, waterproof location
• Use a strong PIN code
• Be cautious of phishing emails or fake apps

Remember: Ledger employees will never ask for your 24-word phrase.

16. Backing Up and Restoring Ledger

If your device is lost or damaged:

1. Get a new Ledger device
2. Choose “Restore from Recovery Phrase”
3. Enter your 24-word recovery phrase
4. Set a new PIN
5. Your accounts and balances will be restored

Do not enter your recovery phrase into websites or untrusted devices.

17. Troubleshooting and Common Issues

Device not connecting?

• Try a different USB cable or port
• Restart Ledger Live
• Reboot your computer

Recovery phrase mismatch?

• Double-check spelling and order
• Make sure you're using the correct sheet

App issues?

• Ensure firmware and Ledger Live are up to date
• Clear cache or reinstall apps if needed

18. Firmware and App Updates

Ledger regularly releases updates for improved security and asset support.

To update:

1. Open Ledger Live
2. Connect your device
3. Go to “Manager”
4. Follow prompts for firmware or app updates

Always backup before updating.

19. Customer Support and Community

If you need help:

• Visit the Ledger Support Center
• Explore FAQs, articles, and how-to guides
• Submit a support ticket if needed

Also, join the Ledger community on platforms like Reddit, Discord, or Telegram for tips and advice.

20. Final Thoughts

Setting up your Ledger hardware wallet through Ledger.com/Start is the most secure way to enter the world of cryptocurrency. By following each step carefully, managing your recovery phrase responsibly, and using Ledger Live to manage your assets, you’ll benefit from military-grade security and peace of mind.